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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Buying the car from Chuck was a no-pressure, easy..." Buying the car from Chuck was a no-pressure, easy process. Service is always quick and the check-in process is fast and painless. Everyone is very professional.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"This is now our 4th car purchase from CapoVW. We keep..." This is now our 4th car purchase from CapoVW. We keep coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness and honesty, this is the place!! Buddy was our car salesman (again :), and he is AWESOME!! Easiest and most pleasant car purchasing experience imaginable. Thank you, Capo VW!! :))
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kate
"Chuck and Nick were both such a pleasure to work with!..." Chuck and Nick were both such a pleasure to work with! They were professional and hassle-free throughout the entire process. They stuck with us and supported us as I went back and forth on the decision and never once got frustrated or irritated. Thank you, CapoVW!
Business response:
Here at Capistrano Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kate
"I bought my Beetle here in 2016 from Buddy! Best car..." I bought my Beetle here in 2016 from Buddy! Best car buying experience ever! We moved to Yorba Linda for a few years and went to the Garden Grove Volkswagen. Recently moved back to Dana Point and back at Capo VW. Service was great! Fred and Brad took great care of me and my car. Honest advise, which I appreciate, and even looked for coupons I could use for my service. Washed my car and vacuumed the inside as well. Love this place!
Business response:
Thank you so much for your excellent review! We are so glad that Fred and Brad had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
"Great service, as always!! I did not have an appointment..." Great service, as always!! I did not have an appointment but they were able to fit our car's service maintenance into their schedule. Thank you Arlen (Customer Service) and Capo VW Service Team.
Business response:
Thank you for the kind words for Arlen and Capistrano Volkswagen's service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kate
"Service was good, and I was happy with what was..." Service was good, and I was happy with what was preformed, but I’ve got to tell you, your service Dept. is grumpy. I’ve been coming here since 2012, and every time It’s like they hate their jobs. Especially Jeff Maris. Kind of a jerk actually.
"Easiest Car Purchase I've ever had. Great Deals. Hassel..." Easiest Car Purchase I've ever had. Great Deals. Hassel Free. My Salesman, Steve was great to work with. I cannot recommend VW of SJC more.
Business response:
Thank you, Miya, so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"By far The Best Service Department in OC‼️Fred Evans..." By far The Best Service Department in OC‼️ Fred Evans consistently provides the most fluid, seamless and efficient service time after time. Fred had already started the process as soon as I step out of my car. From arrival to my Lyft ride back home ⭐️⭐️⭐️⭐️⭐️‼️ Thank you Fred and team Capo VW. Cheers.....
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fred always mets your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Buddy Holguin is a consummate professional who got us the..." Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the years!
Business response:
It's fantastic to hear that Buddy provided you with great customer service while assisting you with your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.