This profile has been claimed by the business owner or representative.
Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Always great professional service, no matter what the..." Always great professional service, no matter what the reason for the visit. Been going for years and they remain consistent on the good service. Keep it up!
Business response:
Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"I live in Oceanside and have continued to service my car..." I live in Oceanside and have continued to service my car at your Capistrano Volkswagen due to your service department. Thank you for the great service you provide. Friendly and knowledgeable. Thank you!
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate your business and look forward to serving you again! Kate
"Consistently over delivers in the service department at..." Consistently over delivers in the service department at this dealership. Fast, easy and clean drop-off. Even faster check-out and pickup. Extremely reasonable prices-enough to make me consider turning in my Mercedes for another VW.
Business response:
Timmy, Thank you for your business and this review. We're happy to hear Jeff and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"I visited Capo VW to service a used VW car I bought..." I visited Capo VW to service a used VW car I bought elsewhere. They were very friendly, helpful and informative. I will definitely be servicing my VW at Capo in the future.
Business response:
Quinn, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience service visit here at Capistrano Volkswagen. Kate
"Great communication, took care of everything without any..." Great communication, took care of everything without any complications. Service advisor gave me a chance to decide what I need without forcing any services on me. $600 for an alignment is a little ridiculous but I was able to avoid it and get it done at a local shop for $90.
Business response:
Hi Max, Thank you for taking the time to submit a review and appreciate your kind words regarding our service department. We take pride in the quality of work, and it's regrettable that the cost of your alignment was estimated to be more than you had anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience. Kate
"Great service. They figured out what needed to be done..." Great service. They figured out what needed to be done right away and it was under warranty. I will definately be back for any servicing.
Business response:
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Again after many years of great service at Capistrano..." Again after many years of great service at Capistrano Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of areas needing attention and what was accomplished on the service visit. The service department at Capo VW is truly a "well oiled machine" and are a great team.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Quick, easy, low key experience. Buddy took us through..." Quick, easy, low key experience. Buddy took us through the transaction flawlessly without a snag. we were in and out of finance in less than a half hour. No pain.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Buddy and the rest of our team, and we look forward to working with you again. Kate
"I love this dealership! I can call Jeff and he will get..." I love this dealership! I can call Jeff and he will get service done and this time had someone pick up my car and return it!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.