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Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"This dealership is extremely responsive and follows up..." This dealership is extremely responsive and follows up almost religiously to ensure that your questions are answered. Their sales people are a cut above the average. In particular, David Hoke did an outstanding job engaging me during the inquiry and negotiation process. He couldn't offer the lowest price but his courtesy and follow up swayed me to buy from Capo VW.
"Because of a freak accident I needed to buy a car but I..." Because of a freak accident I needed to buy a car but I just couldn't afford it. April was patient and understanding and helped me get into a car I could afford. She was always calling and checking up to make sure she understood my needs. I would recommend CapoVW and April again!
"Don was great! Helpful, friendly, knowledgeable and..." Don was great! Helpful, friendly, knowledgeable and professional. Same with Joey in finance. I've looked everywhere and they have Great Prices! Which I couldn't find anyone to beat. That's why I drove 45 mins past who knows how many other VW dealerships to get to CAPOVW. This is my 2nd purchase here and everyone is Great.
"I had called, driven and visited Websites for many..." I had called, driven and visited Websites for many different dealers for many different makers. None of them were as friendly or as interested in my needs than April. It was an absolute pleasure dealing with April and I have happily told others of the great service I received from her.
"My car of several years finally died and needed a new..." My car of several years finally died and needed a new engine. Instead of buying a rebuilt engine and since I couldn't afford a new car, I went looking for a good used car. April was extremely helpful and courteous and patient in understanding my needs. If I wasn't commuting so far from work and home I'd leave this feedback sooner, but I cannot recommend April more. She made me feel important and was always calling me back to make sure everything was good.
"No high pressure sales, just friendly customer service. ..." No high pressure sales, just friendly customer service. I felt respected, well-served, and the deal couldn't have been better. I didn't even have to haggle over the price. This was the easiest car buying experience I have ever had. I highly recommend Capistrano VW!
"She is very professional and friendly and we had a..." She is very professional and friendly and we had a wonderful experiance working with sherry. she made the sales very easy and pleasant. she took teh time to go over everything about the car
"Sherie was very excellent to deal with. She was honest..." Sherie was very excellent to deal with. She was honest and trustworthy throughout the process. I recommend you find her if you are in the market for a new vw. I spoke with other dealerships and I assure you capo vw gave the best customer service.
"Don was AWESOME! Love my new car! I am very much..." Don was AWESOME! Love my new car! I am very much satisfied with my service I recievced and I am going to recommend my friends and relatives.
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
Capistrano Volkswagen is closed now. It will open tomorrow at 10:00 a.m.