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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"This has been the most proffesional service I have ever..." This has been the most proffesional service I have ever experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one of the reasons I bought a new car.
Business response:
Here at Capistrano Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Milos, you enjoyed your experience with Chuck, and it was a pleasure having you at the dealership. We appreciate your review! Kate
"Best dealership I have ever been to! Brad always is..." Best dealership I have ever been to! Brad always is helpful and honest. I would not take my car any where else. Thank you Capistrano VW!
Business response:
Thank you so much for your excellent review! We are so glad that Brad had the opportunity to work with you and make your experience with us a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
"Such a pleasant experience! Brad is always so helpful- he..." Such a pleasant experience! Brad is always so helpful- he and the team keep my car running just like the first day we purchased it!
Business response:
We are very happy to have provided you with such a positive experience, Beth! We sincerely value your business and look forward to your next visit. Thank you for your awesome review! Kate
"Wonderful staff, very willing to work with us and make us..." Wonderful staff, very willing to work with us and make us feel comfortable with our purchase! Good quality of cars. Would buy from them again!
Business response:
Thank you so much, Martha, for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"Great Service love it!! Brad was very helpful. He even..." Great Service love it!! Brad was very helpful. He even washed me car and had it ready in the same day. I love their Uber rides
Business response:
Thank you so much, Kathy, for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"I previously had an Audi Q3, the lease was ending and I..." I previously had an Audi Q3, the lease was ending and I was interested in upgrading to the Q5 for our growing family. But out of curiosity I decided to test drive the 2021 Tiguan first. I was pleasantly surprised that it is actually a bit bigger than the Q5 and even has a 3rd row! I ended up getting the R-line which is fully loaded at a much better value than Audi. Buddy Holguin provided my husband and I with excellent customer service. And while buying or leasing ... read more
Business response:
Thank you for taking the time to share your thoughts on working with Buddy and the rest of our team. We're glad to hear we delivered such a great experience! Kate
"Quick checkin. Reasonable time for repairs requested...." Quick checkin. Reasonable time for repairs requested. Checklist of future service actions. Vehicle delivered in clean, safe manner. Good facility. Good service. Good people. Period.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate
"Always prompt to help and everyone is eager to go out of..." Always prompt to help and everyone is eager to go out of their way and assist! From the moment walking on property to the moment I left, I felt like I was in good hands.
Business response:
Thank you for your business and this review, Ally! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Always a great experience service department take great..." Always a great experience service department take great care! Very good about diagnosing problem getting back on road! Love the Egolf I call mine Buzzy! Brad is the best nicest agent of any dealership my other car an Acura! No where near the expert service I get at CapoVW! Can’t wait to buy the ID 4
Business response:
Thank you, it's great to hear that Brad and the team provided such a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Volkswagen! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.