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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent service thank you Nick & Niles for the service..." Excellent service thank you Nick & Niles for the service you provided us my wife loves her new Jetta highly recommend if your looking for a new vehicle
Business response:
Thank you so much for your excellent review! We are so glad that Nick and Niles had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you and your wife enjoy your new Jetta, and don't hesitate to reach out if you need anything else. Kate
"Great costumer service, quick responses to my questions..." Great costumer service, quick responses to my questions and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time.
Business response:
Thank you! We appreciate your business and Fred and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate
"Everyone was kind, patient and accommodating! Nick, the..." Everyone was kind, patient and accommodating! Nick, the general manager was fantastic and introduced us to Steven who was equally amazing and extremely helpful!! Thank you!!
Business response:
Thank you so much for your wonderful review, Ashley! We are thrilled that Steven and Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate
"Dealing with Capo is always enjoyable. The service as..." Dealing with Capo is always enjoyable. The service as well as sales departments meet all my expectations. Keep the good work up. Your always helpful.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Joey was great to work with. he was polite, knowledgeable..." Joey was great to work with. he was polite, knowledgeable and worked with my schedule to make the second purchase in 2 days work. Thank you....
Business response:
Congratulations on your new vehicle! We are so glad that Joey had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future. Thank you for choosing Capistrano Volkswagen! Kate
"Always great service @ Capo VW, and Fred is the best...." Always great service @ Capo VW, and Fred is the best. After buying and servicing my first VW @ Capo, I will always bring my VWs here !!!!!
Business response:
Owen, We are very happy to hear Fred provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"I have been leasing for 3 years my first VW Love it they..." I have been leasing for 3 years my first VW Love it they treat me Great here and I will lease another VW Love my car and Dealer !!!
Business response:
Pamela, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"Have been taking our CC to CapoVW since we bought it...." Have been taking our CC to CapoVW since we bought it. Estimate for work was right on, and on time. We appreciate the prompt attention and followup. Thanks Brad!
Business response:
Thank you for taking the time to share your thoughts on working with Brad. We're glad to hear we delivered such a great experience! We appreciate your business! Kate
"Thought for the work done it could have been completed..." Thought for the work done it could have been completed for less. Estimate of other work was excessive and I took the vehicle to my mechanic to have the work done. Service team was nice
Business response:
Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at customerservice@capovwmazda.com so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.