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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I normally dread shopping for a new car. I was nicely..." I normally dread shopping for a new car. I was nicely surprised by the sales woman Jenni Perry. I was comparing the Jetta to my current car a Toyota Prius. She was able to answer all of my questions and some. I did not feel pressured to make any on the spot decisions as some of the other dealers I have walked into have. I was surprised to see the features that the Jetta had that were not available in my Prius. I may be moving to a colder climate and feel more comfort... read more
"I was greeted by a sales gal that went by the name of..." I was greeted by a sales gal that went by the name of Jenny that greeted us with a great smile and made us feel very comfortable without making us feel pressured as we felt at the other dealership we visited the day before. It seems that she really knew the volkswagen but even was able to answer our questions about the advantages in buying our car through Capistrano Volkswagen. I was going to buy a Toyota but now were leaning towards a Volkswagen thanks to Jenny Perr... read more
"This is the second time we have used April to purchase a..." This is the second time we have used April to purchase a car. Her character, experience, and knowledge of the vehicles is exceptional. She is undeniably efficient and patient. No matter how many times you ask the same question she responds as enthusiastically as if you had never asked the question. Her demonstration of the car was very thorough and so fun that we ended up buying a package that we weren't going to consider. I would recommend her to anyone.
"Don provided an excellent customer service. He went above..." Don provided an excellent customer service. He went above and beyond by picking me up from a local airport and driving me down to the dealership. He was very knowledgeable and friendly. I would recommened him to anyone. Thanks Don!
"Went in to the dealer on a sunday morning to look into..." Went in to the dealer on a sunday morning to look into leasing a new VW Passat. Being in the car business ourselves, we have dealt with a lot of dealers. A few years back both my mother and sister purchased their new VW's from Capistrano VW and had the best dealer experience ever. After looking at dealers near my home we decided to take the hour drive from my home to visit Capistrano VW again. Thats where we met Andrea. Andrea is very knowledgeable and knows about t... read more
"Within a few moments of stepping on the lot I was greeted..." Within a few moments of stepping on the lot I was greeted by Don. I told him I was looking for a simple 4-door Golf and he showed me what they had on the lot. We test drove a car and I told him I wanted a few other options. He brought over another car from a back up lot and I took a look at it. We talked some finance numbers and he told me a couple figures. They did not have the exact color/trim I wanted so I went home to think it over and check out a few other m... read more
"Capistrano VW had not only awesome customer service, but..." Capistrano VW had not only awesome customer service, but their selection of vehicles was exceptional. As a recent college grad, being able to purchase my first car with the college graduate program gave me the confidence to know I can afford a great car. Capistrano VW and the staff were all more than willing to help me with my every need, and made the entire process from the minute I walked in the door, to the minute I drove off the lot, incredibly smooth and FUN!
"They were very helpful, nice and friendly. No pressure at..." They were very helpful, nice and friendly. No pressure at all. The best of all they were willing to price match. Overall I enjoyed buying car from them.
"CapoVW is the ONLY dealership I would ever recommend...." CapoVW is the ONLY dealership I would ever recommend. Through each step of the purchase process, Don and his team were quick, friendly, up front and honest. In my experience with car dealerships, I've had rude, greedy, friendly, sneaky, and always thought that was just the way buying a car was...a necessary evil. However, I had many interactions with Don during the purchase of my Beetle, and my car buying experience was actually wonderful! He was attentive, knowledge... read more
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.