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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Arlen provided excellent customer service. I like the..." Arlen provided excellent customer service. I like the video they provide of the service performed on my car and they make recommendations. Thank you Capo VW for the professional service!
Business response:
Hello Stacey, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Kate
"Arlen always helps me make the correct service decisions..." Arlen always helps me make the correct service decisions with my 2017 VW GTi. I’m currently not working & need to still keep the VDub riding smoothly & He helped me make some crucial decisions with service that needs to be done now & service that can be done in the near future when I’m in a better posts financially. I really appreciated the honest service advice. My wife takes her Jetta to a competitor but I always take my VW to Arlen & Capo VW because of the hone... read more
Business response:
Thank you for choosing Capistrano Volkswagen for your vehicle service, your feedback and rating mean a lot to us. We're glad Arlen was able to continue to be your service advisor of choice, and we hope to see you again! Kate
"Capistrano Volkswagen is a great place to buy your car or..." Capistrano Volkswagen is a great place to buy your car or get your car serviced. Everybody is kind and professional. I bought all my cars there and I will always return. I bought out my leased car and had it VW certified. Everybody involved was outstanding.
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate you taking the time to leave us this great, five-star review. We thank you for your business, and hope to see you again soon! Kate
"I made my appointment. I got in and got out with the..." I made my appointment. I got in and got out with the recommended service and it was simple and no hassle. I will continue to have my vehicle serviced at Capistrano Volkswagon.
Business response:
Thank you for sharing your thoughts about your experience with Capistrano Volkswagen. We appreciate this great review, and your business! We hope to see you again soon! Kate
"Reliable, clean, efficient, friendly, knowledgeable...." Reliable, clean, efficient, friendly, knowledgeable. Helpful and they were honest and quick in estimates and completion of the work. I have been going to Capo VW for years and years to come.
Business response:
We appreciate you taking the time to write this fabulous, five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Volkswagen. We thank you for your business. Kate
"I was very impressed with every aspect of this..." I was very impressed with every aspect of this dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of our friends and family as well as our daughters friends..
Business response:
Wow! Thank you so much for this great five-star review. We thank you for choosing Capistrano Volkswagen and helping to share the word about us. We hope your daughter enjoys her new car. Please let us know if we can be of further assistance. Kate
"Again great service from the guys at Capistrano. I really..." Again great service from the guys at Capistrano. I really like the video that they send with the status of my car. I also appreciate that they offer a ride back to my job or home.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Always a great experience. Jeff was spot on and..." Always a great experience. Jeff was spot on and friendly. Car was done within promised time. I was notified when available. Service performed was great
Business response:
Thank you for the kind words for our Jeff and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"I had an issue with a recirc door motor failure and..." I had an issue with a recirc door motor failure and brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that consideration and I have been a customer of Capistrano VW since 2016. All of the service guys I've worked with help me keep my 2016 Golf running like new and I will continue to be a customer of Capistrano VW.
Business response:
Thank you so much for your excellent review! We are glad that Fred and the team took such good care of you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.