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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Easy to set up appointment online. Love the tech video...." Easy to set up appointment online. Love the tech video. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car.
Business response:
Hello, Ed! Thank you for your business and taking the time to write this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Joey was a pleasure to meet & work with. I would..." Joey was a pleasure to meet & work with. I would definitely purchase another car from him in the future. I had a very good experience at Capistrano VW.
Business response:
Thank you for choosing Capistrano Volkswagen. Your feedback and rating mean a lot to us. We're glad Joey was able to help, and we hope to see you again! Kate
"I always have great service everytime I come here. The..." I always have great service everytime I come here. The work they do in my car is always exceptional. I will continue to come back. Great staff and service.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate
"Helpful, they want you to be satisfied with their..." Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service
Business response:
Roberta, Thank you so much for your excellent review! We are so glad that Fred, Norm, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
"Another great experience at Capo Vw. Brad in the service..." Another great experience at Capo Vw. Brad in the service department never disappoints. They are always friendly and take care of our needs. I will continue to support them.
Business response:
Kirby, We are very happy to have provided you with such a positive experience service working with Brad! We sincerely value your business and look forward to your next visit. Kate
"A great service experience very professional service..." A great service experience very professional service department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad and our service team met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"For years our family has and will continue to purchase..." For years our family has and will continue to purchase and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient, honest and timely service. Thank you Capistrano VW...we have one less thing to worry about in our lives because of you consistent excellence!
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a consistently great experience, and we look forward to assisting you with any future automotive needs! Kate
"Excellent fast service! Car looks great. I was in and out..." Excellent fast service! Car looks great. I was in and out in a short time and the service advisor was very knowledgeable and kind. I will come again!
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Volkswagen! Kate
"They fixed all issues with my car. I was able to have a..." They fixed all issues with my car. I was able to have a loaner so I was able to continue working without having to stress out. It was a wonderful experience
Business response:
Thank you for taking the time to share your feedback with us, Sarah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for your business. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.