Always a dream to work with from the sales staff to the
service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their way to please me, that's why I have bought four cars from them in the last few years.
She was GREAT….did a walk around and sent me the video. She was a great help
Buddy was an absolute delight to work with. When
inventory was tight, he educated me on other vehicles -- one of which I ended up purchasing -- and I couldn't be happier with the purchase. He went above and beyond throughout the process -- and even ensured I had a snack after a long day of going from dealership to dealership lol. Buddy, Nick and the entire team were so helpful and not at all pushy like so many of the other sales people I've dealt with at other dealerships. They really care about their customers and don't try... read more
Business response:
Thank you so much! We have decided in the middle of these new vehicle shortages to never charge over MSRP for our VWs. If you have any other questions, don't hesitate to call Buddy or Nick!
"Buddy was an absolute delight to work with. When..."
Buddy was an absolute delight to work with. When inventory was tight, he educated me on other vehicles -- one of which I ended up purchasing -- and I couldn't be happier with the purchase. He went above and beyond throughout the process -- and even ensured I had a snack after a long day of going from dealership to dealership lol. Buddy, Nick and the entire team were so helpful and not at all pushy like so many of the other sales people I've dealt with at other dealerships... read more
Business response:
Thank you so much! We have decided in the middle of these new vehicle shortages to never charge over MSRP for our VWs. If you have any other questions, don't hesitate to call Buddy or Nick!
"Of many we visited, this was the only dealership we found..."
Of many we visited, this was the only dealership we found not insisting on including major “pandemic” markups into the final price
Business response:
Thank you for the positive review! We made it our mission to not charge over MSRP on all of our vehicles and we are sticking to it! Let us know if there is anything else you need.
I went to see this car and when I got there it was not there. I saw another more expensive Atlas and ended up buying an Atlas. Sales was attentive but not as knowledgeable as I had hoped. Finance was great (I had my own). Drive off help was really great with Buddy, Service was lacking since 2 things did not work in the car before I drove off (fog lite, found out later) & (Bluetooth on syncing contacts) I did not want to stay longer than the 3 hours I was already there.
CapoVW: I wish is was more thorough, streamlined & a man... read more
THE BEST DEALERSHIP!!!
Of all the cars we have ever purchased, Niles was the BEST salesman ever. He made our experience a joy! You are lucky to have him!
And everyone we met at the dealership was very friendly.
Kudos to all at Capistrano Volkswagen!!
Eric and Glory Swanson
Excellent service
Took my daughters’s Passat in for service, Arlen thought it might take a few days to find the part but was able to locate one and the car was done that day. Excellent service.
Google reviews (784)