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1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"The person that I dealt with named Iran gave me great customer service I called him and talk to him on the phone, he took the time and help me set up for exchange for a refund on my parts Good job Thanks stp"
"Richard J came along and started looking for the part for my Lexus This guy did not give up and found the part after a 2 day of search. I call this a true customer service with commitment I give him 10 stars "
"I ended up purchasing a part I didn't need, so I gave BuyAutoParts.com a call and spoke to Claudia. She was very friendly and helpful and made the return hassle free. I will definitely go back to them for future automotive parts needs!"
"James was great. Took his time and helped me with two different issues. Awesome customer service. Have used and will use this company as much as I can. "
"That's when you need a solid company and people to back you up. BuyAutoParts shipped on time, as promised. Pricing was fair, shipping free. Unfortunately the parts didn't fit. That's when Claudia, a friendly and efficient Customer Service agent, made it right and took care of me. When buying online, the key is buying from someone you can trust to take care of you when stuff hits the fan. Thanks BuyAUtoParts. I'll be back."
"This morning I ordered a cooling fan assembly for a Mercedes and instead of ordering it off of the website I called customer service. The first representative was great! (Unfortunately I didn't get his name.) He was able to identify the engine code and locate the correct part with just the vin number. The second representative, James, was also amazing. He changed my order from 3-5 business days shipping to next day shipping. James helped me very quickly and even reduced the shipping cost. If my order arrives on time and is ... read more
"The customer service guy was very helpful."
"Customer service rep was awesome. She resolved my issue quickly..She was kind and knoweledgable. Thank You Claudia!!!!!!"
"I purchased a radiator fan for my vehicle, and the fan was significantly cheaper with Buy Auto Parts than any other site. It was delivered, and it fit in my car just like the stock one. I was happy with it until it started to squeal when it ran, and eventually it stopped running, causing my car to overheat. I called Buy Auto Parts, and true to their website, they said that they would send out a replacement. To get it sooner all it would take is a deposit that I would get back when they got the bad fan. The return process wa... read more
BuyAutoParts.com has a 4.6 star rating with 13,311 reviews.
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.