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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"On August 22, 2017 we ordered a spring and strut kit for a 1997 Nissan Maxima. Order number (SO-133866). On the confirmation page it stayed strut kit for a 2000 model Nissan Maxima, knowing some carmakers use the same parts multiple years I assumed the part were the same, the picture looked just like what I needed. But when I tried to install the strut the bottom bolt holes were off about quarter inch. Saturday morning I called customer service and talked with James about my dilemma, he immediately set out to resolve for a ... read more
"I talked to a parts person named DAN and he not only new everything about the parts I ordered , he was able to help with all the questions that I had. The parts arrived sooner than expected . all in all the easiest ordering I have had from a parts distributor."
" James C Most helpful went out of his way to make me happy"
"I've been getting parts from Buyautoparts.com for a few years now and do a lot of work on cars and I've worked at a few shops so I understand the auto parts industry. They do a great job and have always helped me out or pointed me in the right direction when it comes to getting parts. Parts fail, it's just a fact of the privilege to own a car. I got some parts for my friends Volvo this time, one of the parts was incorrect, called in and spoke with Stephen. He was very polite and with us working together to find a solution, ... read more
"This company exceeded my expectations. I have found parts that I need for half the cost of other parts stores. At first I was worrying that maybe the quality of parts would be bad because the price is low, but no, the parts were all new and of high quality. AC compressor and other parts were properly sealed for transportation as well. Also delivery company destroyed 2 packages in a row from BuyAutoParts, but they helped me out with everything. Their customer service is superb. I am highly satisfied with this company, their ... read more
"Kyle .. was professional and very helpful in my purchasing process. I am sorry that my computer happen to freeze during the chat session .. never the less he was extremely helpful , professional and patient. Thanks Kyle for making the process easy for me. This is just the first of many reviews .. you see I haven't received my items yet. So here is my response thus far. Good Company , customer service great."
"I spoke with Marty, He was very pleasant, helpful and efficient! I look forward to future business with your company as a result. Sincerely, Derek Nott "
"Due to circumstances beyond my control and before my order had arrived, I had to call Buy Auto Parts to inquire about returning the six piece A/C Kit. After explaining to CS Senior Rep Ledell, the reasoning for my return, he voiced empathy for my plight and without hesitation told me not to worry, I will send you return shipping labels. This action alone was, for me, was Beyond Expectations and won my respect for BuyAutoParts.com and their Team of Professional."
"5 Stars(+) after the mistake made. Service & parts received were excellent & exurb. Replacements parts went smoothly. Now, I have my van to do next & will get the parts from you again. Thinking a compressor kit, put have to check the other things first. 2006 Chevy Van 1500, 6 cyl. Thanks again. Dan brickcatcher2yahoo.com"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,155 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.