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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I ordered a radiator from buy auto parts after I placed the order I didn't get a ups tracking number so I emailed them and they quickly responded with the info I requested and the radiator was shipped to my house quickly. On may 9th I received the radiator opened the box and saw the side rail was dented, I took pictures and emailed them to buy auto parts and filed a claim with ups as well it is now may 17th and have not heard anything from either party and my truck still has no radiator and Im another week with a rental car... read more
"I bought the part reflected on this invoice off of eBay. I followed the eBay compatibility chart showing that it was the exact correct part for my vehicle. I should have read further in the eBay listing where "Buy Auto Parts" stated NOT to rely on the eBay compatibility table, because by my relying on the eBay compatibility table I purchased the part for the six cylinder model of my vehicle year instead of the correct part for my eight cylinder vehicle. So, I called Buy Auto Parts and talked to customer service man "BEN". I... read more
"This compressor was less than half the price at Auto Zone, Advance, O'Reily's, and Carquest. It also came with a free dryer."
"DO NOT BUY FROM THIS COMPANY !!!! I bought a brand new turbo charger on 4/25/14 and installed it the day it arrived. My truck went 422 miles and the turbo waste gate actuator housing blew off. I paid the labor to install it ($525.00) the first time. Now I have to pay labor again and a $900 tow charge to have a new one installed. Buy Auto Parts didn't have a replacement on the shelf, and won't cover the tow or any labor!!! I WILL NEVER BUY FROM THESE PEOPLE AGAIN!!!!!!! It's one of those "too bad for you Mr. Customer, but we... read more
"Great prices and inventory of parts. Many issues with the ordering process though. 1) Was unable to correct a shipping address error, despite contacting customer service as soon as they opened the next day(see #2) and sending an e-mail minutes after the order(placed at 10:30 PM Tues, 4/29/14). 2)Called customer service at 8:30 AM, but no one answered the customer service line until 9:15 AM. (hours repeated on recorded message when called right after order) 3) Attempted to cancel order at first contact and was told it had al... read more
"Terrible! The warrenty is useless! I called the service department to let them know that the part I bought was determined defective (a/c compressor) by the auto shop so wanted to return it for a refund. They told me that it couldn't be refunded because it had been installed - insane! Don't buy from them and warn others to steer clear of this shady company."
"Ordered a control arm kit, received tracking information for one package from California. Yesterday I received a control arm from New York. I contacted customer service and asked what was going on. I was told that they ship from all over. Cool, I dig it. But why do I only have one tracking number? I was told I should have received information for two packages and that there were only two packages. I thanked Javier for his time and went about the business of waiting. The very next day I received another control arm, this tim... read more
"Part was fine but shipping was excessive!! $73.00? and the box it was shipped in was 4 times the size of the part. After review was left, they refunded my shipping costs by $35.00. Good communication."
"Purchased the pump, but when the rack was pulled on the vehicle there was nothing wrong with it. So, I am returning it. Called, customer service, spoke with Russell and he started the return process for me. Very easy and pleasant to work with."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,297 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.