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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I ordered parts online and I was sure they were the right parts. Now with my car apart I have the wrong control arms with my car apart and no money. I was on hold for 20 minutes had to call back twice. And on the phone now it's my fault that they are the wrong parts. Now they are telling me I'm not getting all my money back and that I can't get my refund until I send the parts back. This is insane. I would never order from this place again. Greg was decent but didn't say what I wanted to hear. "
"I ordered a exhaustsystem for my car, and waited nearly 2 weeks, and when I asked what´s happened with it they told me that something hade gone wrong and it was still in the warehouse. I told them that I wante´d the system as soon as possible, and I´m surprised that it was shipped out the same day and a couple of days later it was in Germany for transport to me in Sweden. The costumerservice did a great job, and now the system is on my car."
"This site had the part i needed in stock - and not the most cheapest or most expensive. I was skeptical because the internet is dark and scary, but things turned out fine. I paid for 2 day shipping, I ordered at 9am. The shop actually was closed for a race that next day after I ordered. I never received a tracking number. Then I called BuyAuto and they said "part was delivered" on Friday (the next day after ordering). Signed by the shop on Friday! So I waited till Monday, thought I had ordered from a bad site (because, yes ... read more
"Ordered a $600 brake conversion kit and the master cylinder was defective. They told me I would have to contact the manufacturer of the kit not them to replace the master. A $30 part cost them a customer."
"purchased a drive axle for $100+. realized competitors sell for nearly 1/2 price with same warranty. Call into customer service met with a lame response. "If you can find a better price, go there". This may have been my last purchase from Buy Auto Parts."
"I talk to them and was not sure about the air bag lift shocks. They told me that they guarantee that it is the right part. Don't worry about it the man said! We guarantee that it will be the right part! The man asked me if I wanted heavy duty and I said yes. Get the shocks on and the don't lift the car off the tires. Called them and told them. Too bad because I said yes to the heavy duty. I'm not sure how heavy duty will let me tow a trailer when my car is sitting on the tires and I cant even back out of my driveway! They d... read more
"I achieved what I wanted to do, get real cold air from a new compressor, all parts are working fine. I have just 1 problem with the A/C Compressor it is very noisy, just not supposed to be loud like it is. Went exactly according to instructions, right amount of oil. I'm will wait a little bit longer to see if this noise wears off, if not I was told to inject a little bit more oil to see what happens. Thanks for the great price on the A/C Compressor kit. What kind of warrantee does this part have? Thxs Paul V."
"Sent me the wrong parts expect me to pay shipping and restocking fees only to send parts again. Now I'm forced to sell on my own to try to recap the money I'm loosing. No supervisor available to help settle the matter. Buyer beware"
"Louis and the Buy Auto Parts team AND their AC Compressor rebuilder came through for my "Frankenstein" (parts from many cars to keep it running ... ) 1973 Datsun 240Z (I purchased it new 43 years ago ... )in which I had scavenged a compressor from a 1978 vintage Datsun 280Z to keep the air conditioning "operational". Everywhere else that I checked (claiming to have a compressor) ended up with a "sorry, that model is no longer stocked". In spite of my occasional "pestering", Louis kept a super positive attitude and the rebui... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,297 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open tomorrow at 9:00 a.m.