BuyAutoParts.com

Illest77 

on Resellerratings

9 years ago

"Horrible experience. First part made an awful sound, I was required to put a deposit for a second part so my mechanic could swap them out while it was at the shop. I spent $300 on labor the first time and $170 on labor the second time and now I can feel the AC compressor pulsing. This place sells horrible parts and takes no responsibility for making it right they just want more money from you and offer to give you a credit on future purchases. I am not going to waste money with them ever again" 

JasmineD 

on Resellerratings

9 years ago

"Buy auto parts is a horrible bunch of liars. I bought from them on Amazon but had to return the part because my mechanic made a mistake. He settled up with me but Buy Auto Parts shaved almost $50 off the refund. I get the shipping fees but my problem is they called me 2X to ask me to remove my review and they would reimburse me $25.00. I agreed and removed it within an hour. 3 weeks later I am still waiting for my refund. Now they're not returning my emails and phone calls are 20 + minutes on hold. On top of that I get a bl... read more

Marion_ware93 

on Resellerratings

9 years ago

"I purchased some parts from your company on 8/18/15 with a delivery date of 8/24/15. I received 2 boxes part of my order and parts from a someone else parts. I called customer service on 8/24/15 to inform them what happened. I was told my my would be correct and next day aired to me 8/25/15. Well I didn't receive my order so I called customer service today to see what's the status was on my order. I was told today 8/25/15 I ordered was took but the representative didn't hit the submit button. This is my first experience wit... read more

macebos08 

on Resellerratings

9 years ago

"The overall satisfaction was excellent. There were some issues at Firestone where the service was conducted and completed. The problem was that after the initial installation of the new hose and compressor, there was a leak I discovered after arriving at work at the Houston Fire Department the next day after the installation. After getting off work the following day, I took the truck back to Firestone where it was found by Firestone technicians that they could not evacuate the a/c system due to a leak at the connection betw... read more

jozbu 

on Resellerratings

9 years ago

"Buy Auto Parts was very quick in responding to fill my order and shipping." 

monkeydue1 

on Resellerratings

9 years ago

"Poor customer service. Will never buy from this company again" 

McGuire1987 

on Resellerratings

9 years ago

"Had to return a part; Peter and others in customer service have been helpful throughout the process of getting my car fixed. Unfortunately the service center I went to was a bust. Other then that; for do it yourself people you will find fulfillment in buying from Buy Auto Parts. I have a different car and will see how its Ac/unit does. " 

actionbuy88 

on Resellerratings

9 years ago

"I bought a auto parts from buy a auto parts online. My mechanic told me that I got a wrong parts. I was requesting to return my unused part back to the Buy Auto Parts that they charge only the shipping cost and without to charge me a restocking cost. It is a good service. thank you Buy Auto Parts sales person " Russell". From Andy 08-14-2015." 

rdixon-13926 

on Resellerratings

9 years ago

"Ordered a part. Mechanics in where I live would not install. Had to return. Was not given problem to return. Was charged 15% to re-stock which equals approx. ~$150. Not sure how fair this seems. In return for a review, they will pay for shipping. "