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BuyAutoParts.com

4.6
  • Automotive
  • Hebron, KY

About this business

AutomotiveAuto Parts & Supplies

Location details

1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,297 reviews
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brucewilliams4014294009's profile image
brucewilliams4014294009 
a year ago

I ordered a manual steering gear box from this company and it was built wrong. So, I called so they can send me another one. The lady told me it would cost me $15.00 to return a part that was wrong. LOL... I ordered one from carid.com and it came today. Right the first time. I have a 1985 chevy s10 blazer. I tried to explain to her the problem but she didn't understand. She said I ordered the wrong one. Really!!! No problem, I'll eat the $15.00 but won't return to buy nothing. I read their reviews on the website but you migh... read more

Reviewer1364314206's profile image
Reviewer1364314206 
a year ago

First parts were sent to wrong address. They fixed that. When parts finally arrived, they were for wrong vehicle. The entire process has been plagued with errors. I’m not even trying to send these back. As I’m told I have to pay to return them. I’m writing it off as a lesson not to use these guys 

Reviewer4207785492's profile image
Reviewer4207785492 
a year ago

Waiting a day or two and instead of part . Refund on the way. No part. Then later that day see same part, same price. Why 

gtc3075046000's profile image
gtc3075046000 
a year ago

Buyer beware! This is a scam business. I purchased a steering rack confirmed by a person and by their website that it will fit my wife's Acura MDX. I took it to a Honda dealer to install it. I agreed to pay for labor only $742.50. After more than 4 hours, two technicians and the shop supervisor they informed me than the steering rack does not fit, so they put the old one back. I asked BUYAUTOPARTS to reimburse me for the labor $742.50 and they REFUSED. I trusted their product will be a match - but it wasn't. Besides this my ... read more

Reviewer54611025's profile image
Reviewer54611025 
a year ago

You made the mistake of me talking to Eddie to begin with in the USA, only to have him forward me to Nika in the Manila, who gave me the runaround, with the absolutely no auto parts experience, only to find out that your part was modified from original manufacturer spec, and worked fine, but because of your customer service outsourcing, I will never use your site again! Not to mention all the reviews you'll get online and with the Better Business Bureau 

umar's profile image
umar 
a year ago

While ordering 28th May date was mentioned as delivery date its 30th but still not received 

SuperNightingale-99213's profile image
SuperNightingale-99213 
a year ago

I paid extra for 2 day delivery. It's 4 days later and I have yet to receive my order. It is supposed to be delivered today. but, we'll see. Also, there was no mention of necessary O-rings when I ordered my A/C expansion unit. There should have been mention of the necessity of these and the opportunity to order simultaneously. I'm very disappointed with my initial experience with your company. 

Reviewer3557741547's profile image
Reviewer3557741547 
a year ago

I paid for expedited shipping, and the part did not arrive on time. Why pay additional shipping costs if it does nothing? 

Reviewer2715563183's profile image
Reviewer2715563183 
a year ago

Part of ordered part was sticking out of the box upon delivery. 

Frequently asked questions about BuyAutoParts.com

How is BuyAutoParts.com rated?

BuyAutoParts.com has a 4.6 star rating with 13,297 reviews. 

When is BuyAutoParts.com open?

BuyAutoParts.com is closed now. It will open tomorrow at 9:00 a.m.