Clear communication and great service. Arrived within the expected time frame, explained the job and didnt do what wasnt necessary.
Business response:
Always our intention to have our customers best interest in mind. Thank you for your 5 star review on the BBB. ************ ************
They were prompt, courteous and did a great job. Cleaned & sanitized all duct work and cleaned fireplace. Gave me safety tips when using my woodburning fireplace. I appreciated the honesty of the tech. The services were competitively priced. I highly recommend Arizona ***************************************************
Great service - fast, explained everything in clear laymans terms, and was polite.
Business response:
We appreciate your 5 Star review on the BBB. Glad your service went accordingly. Thank you, ***** & Team ************
Totally great experience. The communication was good (e-mail for me) in clarifying what needed to be done. A chimney cover to keep birds out and a good cover for stove exhaust vent. The tech was terrific - on time and called when he was headed my way. Tech (******) was very polite, professional, efficient. He did a great job.
Business response:
We appreciate your review, thank you so much glad we could help! ************ ************
Wonderful company! Honest, not trying to sell extra services! We wanted fireplace checked because it hadnt been used for 23 years! Did inspection and then came back because my husband needed help on closing the damper! Have already recommended them to several other people! Great communication too! Easy to set up appointment and they were on time! Just the best!
Business response:
Thank you so much for the kind words and excellent 5 Star review. We do appreciate your recommendations, thanks again! ***** & Team ************
They did a FABULOUS job.
I had to opportunity to be a beneficiary of the Arizona Chimney & Air Ducts cleaning service today. They did a FABULOUS job. We just closed on our new home Friday and we're anxious to get it ready to go. In and out in 2 hours. They found that my dryer vent was so clogged their equipment could not get thru so they had to do it manually. OMGosh did we avoid a potential fire disaster! We feel blessed! They were in and out in 2 hours; cost effective and very professional. I will use them again as the occ... read more
Business response:
Hello Sheryl, So glad you were happy with the Air Duct & Dryer Vent Cleaning at your new home. It is always amazing what dangers are hidden in your ducts. Enjoy your new home! Thank you, Becky & Team 602 439-3218
Above and beyond customer service!
We needed to have our chimney cleaned out, so we contacted Arizona Chimney & Air Ducts. They came out to our home, and thoroughly cleaned out the chimney. The gentleman they sent out also looked up the chimney for us to see if he could find the place where water was leaking in. He found the spot, and then he recommended a couple of companies who could come out and repair the leak for us. This man really impressed us. He was very polite and professional, and he worked quickly. He was nice en... read more
Business response:
Hello John, We appreciate your awesome comments on our technician, glad we could help! Enjoy your fireplace! Thank you, Becky & Team
Exceptional! I hired Arizona Chimney & Air Ducts to come out and clean my dryer ducts. They are so kind and professional, showing up on time and really did a thorough job cleaning the dryer duct. I thought it would be a messy process of lint all over but I did not have to clean up anything when they were finished. I liked their services so much that I will use them again next year!
Sean was very professional and friendly On time and explained what he was doing I would recommend this company Sincerely Christine Weaver
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