Ace Plumbing & Rooter

LaZelle W 

on BBB

8 months ago

Ace Plumbing and Rooter is consistent in their service over the years. They arrive when they say they are coming. They are polite. I can ask questions and they respond politely. I always feel confident that the problem will be taken care of. No complaints. 

George M 

on BBB

8 months ago

******* and the workers were very thorough, going step by step to find the water leak in the basement and trying to minimize damage to my wooden floor in the area. They found the leak in the sewer line and kept keeping damage to floor and concrete to a minimum. Good job. They also kept good picture and narrative of their work and damaged sewer line for insurance purposes. The office staff got the information to my insurance company for possible re-imbursement. Another satisfied customer **************************** 

Paul Y 

on BBB

8 months ago

I've used Ace multiple times. They were always helpful and very professional. Recommended. 

le K 

on BBB

8 months ago

Ace plumbers: ***** and ********* were professional, courteous and informative regards sewer drainage problem ( an emergency). They found the problem (tree roots) and discussed repairs that will begin once weather clears. I.Highly recommend. They can prompt to appointment time, were efficient and clearly knew what to do even as it began to rain heavily they remained concentrated to resolve the problem. I would recommend them!. 

Ingrid B 

on BBB

8 months ago

Ace was very professional on the phone, easy to schedule. Plumbers were polite and professional. I will definitely use Ace again next time. 

Jacqueline D 

on BBB

8 months ago

Excellent service. *** was able to come out on short notice and quickly took care of the issue. THANK YOU! 

John B 

on BBB

8 months ago

I woke to a leaking water heater installed in 2009. Called Ace and ****** responded and was back in an hour to replace the old Rheem with a new 40 gallon one. He and his helper did a professional job, keep us in the loop during the installation, cleaned up after they were finished and were great, and they checked all the connections carefully. I would highly recommend Ace Plumbing and Rooter to anyone. Super service and super employees! Thanks ****** and thanks ***! 

Richard W 

on BBB

a year ago

We had our old Edwardian house's sewer lateral line to the ** City main collapse with sewage pooling in ********** with each flush. We had an inspection appointment within 2 hours, contract cost was as expected, contract was signed that afternoon, and the crew showed up the next day to begin work. Unexpected/uniquely uncommon extra work was required and the change order was reasonable. Extra team personnel were added to the work to finish within the 3-day original estimate. All work was performed in the highest quality, incl... read more

Rodolfo M 

on BBB

a year ago

***** came to my house on time did a great job price was fair would recommend any time *************************